We are proud to offer free standard ground shipping for orders over $50 to our customers across the 10 Canadian provinces (estimated delivery in 4-7 business days). Free Shipping is not available for the three Canadian Territories and shipping fees will be calculated at the checkout.
Based on your location, expedited and express shipping options may be available. Unfortunately, once shipped, the delivery time of all parcels is out of our control and we cannot guarantee dates provided.
| Shipping Method | Shipping Time |
|
Standard Ground Shipping |
4-7 business days |
|
Canada Post Expedited Parcel |
3-7 business days |
|
UPS Expedited |
2 business days |
|
UPS Express Saver |
1 business days |
Our team works hard to process orders the same day if received by 12:00pm EST, or the following business day if received after 12:00pm EST. Processing and delivery times do not include weekends or Canadian holidays. Once your order has shipped you will receive a shipping confirmation email that will include your tracking number.
You will receive an order confirmation email within an hour of placing your order with your estimated Delivery Date, guaranteed Ships By date, and list of all items. If you have questions about your delivery dates or would like to change shipping details, contact us and we’d be delighted to help!
Once your order has shipped, you will receive a confirmation email with your estimated Delivery Date, tracking information, carrier name, and your order contents.
We charge the payment method you provide as soon as your items leave our fulfillment center.
Mistakes happen, minds change. Cancel your order before it ships by contacting the Defender Customer Experience Support via the Defender Support Center
If you do not want your items, however, no worries! Just setup a return once your items are delivered! Refer to our returns policy for more information.
